at 2248 W Belmont Ave, Chicago, 60618 United States
93 FB users likes Chicago Shipping Store, set it to 505 position in Likes Rating for Chicago, Illinois in Local business category
Periodically, I hear the door opening and closing quickly during the day. I look to the front of the store and see no one. From seeing what happened today, I think this is someone wanting to come into the store but then being surprised that I have dogs here and then running away. I'm not sure I want these customers, good riddance.
Saturday Delivery! In most cases this costs more on all services EXCEPT for USPS. Saturday delivery is a mixed bag for the retail shipping customer. On one hand it's nice to be able to receive a package when it's likely that you'll actually be at home on the other hand it will always cost more whether you're ordering from an online retailer or whether you're purchasing shipping yourself. The premium can be anywhere up to $25 on top of your original shipping cost when you purchase retail shipping services from UPS or FedEx. This is a combination of the charge that the carrier will add as well as a pickup fee that various locations will be charged per package for anything they the carrier will pick up from them. When you order online the extra charges are less as these retailers (especially the larger ones) have negotiated rates which result in much smaller extra fees. But I want to talk today about the USPS decision to stop regular mail delivery on Saturdays. I feel this is way overdue. It is a smart move on the part of the Post office to cut their costs and try to be more efficient. This change is not happening immediately, it will start in August and not all post office operations are stopping on Saturday, they will likely still be sorting and moving mail through their system, post office branches will be open and P.O. Box holders will still receive mail. Once this happens I will be cutting my own Saturday hours since I will no longer need to be open later to look for the postman.
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Guide for returning items ordered online. Almost everyone has ordered something online these days. There's nothing like receiving your order after a few days waiting and the anticipation of getting a delivery never seems to get old for me. That is until you realize you've ordered the wrong thing, or someone made a mistake or the item you ordered may have been damaged in transit or not that sturdy to begin with. Welcome to the world of online returns! If you had ordered from a company with a generous return policy you will have no real problems. Some companies actually include pre-paid return labels because their business model actually includes a component for returns, i.e. they make returns very easy and retain you as a customer. For this case it's simple, pack it up in the original box, slap on the new return label and drop it off at an authorized drop off center for the service that the package will be shipped with (UPS, FedEx or USPS.) There are other situations which might be more confusing so here's a short guide to help you out. 1. READ everything. Most companies will be very helpful and have return policies printed in the packaging when you receive your order. Please read these, many people could have saved a lot of time by reading the return instructions before coming to the store to drop off the box. I can't tell you how many times I had to tell a customer that they needed to contact the company before returning their order. I could have easily wrapped it up for them and charged then a retail rate to ship the package back to the retailer, but they would not be guaranteed a refund or exchange without the proper paperwork and I would have wasted their time. 2. ASSUME NOTHING. Many retailers include a return label with the paperwork on an order. This is not always a PRE-PAID label, sometimes it's just a return label with perhaps some information which makes it easier for the retailer to process your return. Look closely for wording on the label that identifies the carrier it's using, if you don't see such wording you will likely be paying for shipping. Many customers come to the store assuming that their label is prepaid but get a rude surprise when they realize that they have to pay for shipping. 3. BE FAMILIAR WITH YOUR RETAILER'S RETURN POLICIES. Similar to point 1, but a little more in-depth. Some retailers make it easy for you to fill out some things in the original packaging and return the item immediately. Other retailers require you to go online to initiate the returns process. Some require you to call or contact then to receive a Return Authorization (RMA or RA) number to accompany the return. Whatever the policy, it is the consumer's responsibility to know it, you should be able to either get information from the online retailer's website or in the material that comes with any order. Please know this information, many people come into the store not knowing this and realizing that they have to go home to either print a label or start a process. Wasting not only their time, but mine and also the time of other people in the store. If everything goes well people can just drop off their packages at the store. I have no qualms about taping up a box or affixing a label if it's necessary, all I ask is that your return is properly documented and that you have a pre-printed label, and if you need to purchase shipping, please make sure that you have the correct addresses available (many times the return center for a retailer is different from the location where the package was sent from, or the return address on a UPS/FedEx label is the location of the account holder and not the return center) and know which service your retailer prefers. Many retailers have a P.O. Box which means that they can only receive their returns via the USPS, please make a note of this before coming to the store.