at , Kingston , Kingston 6

Jamaica's Leading Customer Service Development Organization - need more customers, want to keep existing customers??? Like Our Page for a chance to win BIG


Kingston Kingston 6
Contact Phone
P: (876)-977-1883 (Main Line)


Is Your Business Feeling Pain? Are your customers complaining all the time? Do your accounts look dismal? When your company name is mentioned in public - how do people react? How do they feel? Is your staff de-motivated? Are they ashamed to wear your logo in public? At PTOS, we go in and assess your business through a Customer Service Audit - we assess the physical location, the security guard in the parking lot, the entrance of the business, how the staff interacts with the customer, how the team members interact with the customer, how knowledgeable the staff is about the products and services that you provide, the ease of doing business with your company and many other areas. After identifying the gaps - we come in and train your leaders and then your entire team inclusive of all leaders and managers. We also provide you with measuring tools that after the workshops - you can measure the performance of your team. As Peter Drucker said, "What doesn't get measured, doesn't get done." Our workshops are FUN, FUN, FUN, engaging, entertaining, filled with gadgets such as coloured hand clappers, smiley face pins, smiley face confetti, balloons, sweets (oooooooooooohhhhhh****the participants love the chocolates), giveaways, activities and so much more!!! When you are ready to take the bold and courageous steps of developing and growing your team to levels they never knew they could even reach. Give us a call or send us an email or send us a request on Facebook or Twitter. We ensure "every experience is caring and memorable."

Opening time

  • Mondays: 08:30- 16:30
  • Tuesdays: 08:30- 16:30
  • Wednesdays: 08:30- 16:30
  • Thursdays: 08:30- 16:30
  • Fridays: 08:30- 16:00

General Info

MISSION - To use innovative techniques to develop dedicated teams that provide quality customer service ensuring every experience is caring and memorable.

Company Rating

1204 FB users likes Customer-ServiceJamaica, set it to 2 position in Likes Rating for Kingston, Jamaica in Organization category

Seeking mystery shoppers in Ocho Rios and Montego Bay - ASAP - please send resume and information to or call 977-1883

Published on 2014-10-14 21:54:50 GMT

Here is some interesting information - captured from "American Customer Satisfaction Index" 2014 - "High prices, poor reliability, and declining customer service are to blame for low customer satisfaction with Pay TV services. The cost of subscription TV has been rising 6% per year on average - 4 times the rate of inflation. But now dissatisfied pay TV customers have more alternatives that ever before. The rise of streaming video from companies like Netflix and Amazon, combined with Pay TV's deteriorating service quality and higher prices has led to the first ever net loss of television subscribers for a full year in 2013."

Published on 2014-09-11 18:15:56 GMT

Our website is currently down - please be advised that we are working to get this back up as soon as possible

Published on 2014-09-02 17:34:17 GMT


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