General Info

Customer Use Policy The City and County of Denver uses many outlets to engage with its citizens and customers, including through social media. Part of this engagement includes the sharing of information between the City and users of official City social media sites. Please be aware that your engagement with the City through social media sites means that you are agreeing to the following: Information Collected by the City via Social Media The City and County of Denver is committed to protecting your individual privacy and securing personal information made available to us when using our official social media sites. The City does not collect or store personal information made available to us via our official social media sites, nor does it provide such information to third-parties. However, it is important to remember that social media sites are public sites. Therefore, you are discouraged from disclosing personal information at any time. The City does collect anonymous, demographic information via the owners of social media sites. This demographic information is used by the City to determine the most effective use of social media. Certain City sites allow you to sign up to receive periodic communications, such as event notifications, City updates, and reminders for things like street sweeping and trash pickup. The information obtained by these means is strictly used for the purpose identified in the sign-up form. Commenting on a City Social Media Site The City and County of Denver encourages the use of its social media sites as a forum for discussion. However, all official City social media sites are moderated for appropriate content. While comments will not be edited by City personnel, the following types of comments may be deleted: Comments engaging in political activity including advocating for the election or defeat of any individual to elected public office or promoting the passage or defeat of any ballot question or measure Comments promoting or advertising a business or commercial transaction Comments including obscene, threatening or harassing language Comments including personal attacks of any kind Comments that target or disparage any ethnic, racial, age, or religious group, gender, sexual orientation or disability status Comments advocating illegal activity or including the posting of material that violates copyrights or trademarks of others Terms of Service of the Host Site All posting activity on City social media sites is also subject to the Terms of Service (TOS) of the host site. For more information, consult the host website’s TOS.