Mondays: 08:00- 18:00
Tuesdays: 08:00- 18:00
Wednesdays: 08:00- 18:00
Thursdays: 08:00- 18:00
Fridays: 08:00- 18:00
We welcome your comments but will moderate them if they are off-topic, potentially offensive or from a fake profile. The GMHBA Health Insurance Facebook page is monitored from 8am-6pm Mon-Fri (excluding public holidays). An authorised GMHBA staff member will aim to respond to all messages or questions posted on the page during the monitored times within 4 hours.
Our Facebook page is intended to provide GMHBA Health Insurance members and fans with a place where they can interact and discuss GMHBA’s products, services and brand. We also like to keep fans of this page up to date with the latest offers, special promotions and GMHBA special events.
We welcome all comments, negative or positive and invite you to share content on this page. We understand that everyone has differing opinions; however we do ask that you are friendly, respect the views of others and act in an appropriate manner.
Content will be reviewed on an ongoing basis by GMHBA Limited and removed if deemed inappropriate where it contains:
• inaccurate, false or misleading comments
• specific personal or health related information in relation to an individual or confidential information about an organisation
• any offensive, racist, abusive or hate speak
• where there is repetitive, reoccurring comments resembling SPAM
• content in violation to any law or regulation
• information that violates intellectual property rights
• any endorsements or advertising soliciting products, services or organisation
• is threatening, defamatory or contains a personal attack
• is fraudulent, deceptive or misleading,
• advertises or promotes another organisations products,
• discloses any personal or financial information
• any content GMHBA Limited deems unacceptable.
Where content deemed inappropriate (in accordance with the above house rules) has been added and hasn’t been removed we ask that you please disregard the contents or report the issue to GMHBA Limited direct via the below contact details. We will then access the content and take any necessary action.
Repeated offenses may result in a user being blocked from ongoing access.
GMHBA Health Insurance has the right to remove any posts that don’t adhere to these guidelines. User generated opinions expressed are those of the contributor only, and do not represent the official views of GMHBA Health Insurance.
GMHBA’s Customer Service Centre is available via email firstname.lastname@example.org, webchat or phone 1300 446 422 from 8am-6pm Mon-Fri (AEST), not including public holidays.