On our page you’ll find DIY hints and tips on a range of topics, from bleeding a radiator to helping to rid your home of irritating insects. Whether you’re a DIY enthusiast or completely clueless, HomeServe is here to help you keep your home running smoothly all year round.
We'll also keep you updated on HomeServe's fundraising activities. We pledged to raise £1 million pounds for Marie Curie Cancer Care, and with the dedication and support of our colleagues we did just that in September 2012! The £1 million was made up of £425,000 cash raised via fundraising, business donations and sponsorship of Marie Curie’s Walk Ten events. We also provided over £575,000 worth of free home emergency cover through our patient policy and other gift in kind activities for our National Charity Partner, Marie Curie. Our Charity team organise a wide variety of events for our colleagues and friends to participate in, ranging from skydives to cake bakes and much more. Watch this space to find out about all of our good news and fundraising stories.
HomeServe House Rules
Thank you for joining our HomeServe Facebook Page. We want you to like using our page and hope you find our content useful. Our page has been designed for you to share your thoughts about HomeServe, find out tips for your home and have your DIY queries answered.
We want you to enjoy being part of the HomeServe community and for you to share your thoughts with us and other followers.
By using our page, you agree to comply with the Facebook Terms of Use, Facebook Community Standards and Facebook Statement of Rights and Responsibilities and our House Rules which we may modify from time to time. Our House Rules have been designed to provide some guidance around what you can and what you shouldn’t do on our page. Please take a moment to read through our House Rules to ensure you and others enjoy using our page.
Whilst using our page, we encourage you to:
• Join in the debate. We welcome constructive feedback and general comments via our 'Feedback' section. Please always be respectful to other users.
• Tag HomeServe UK in your photos. We want to know what exciting things you have been doing. Have you participated in fundraising activities to help raise funds for our charity partner? If so, tag us and let us know.
• Look after your personal information. Always be careful about posting your personal details (remember you can always send us a direct message on Facebook, email us at heretohelp@homeserve.com or call us on 0800 247 999.)
• Like our posts and images
Whilst using our page, please do not:
• Post anything inappropriate, swear or use language which may offend others
• Provoke, attack or offend others
• Post anything that is not your own material or that breaks the law, including breach of copyright
• Post spam or links to websites
• Advertise products or services
• Post any content or do anything that could potentially affect anyone’s safety
Any comments that do not comply with our House Rules may be removed from our page at our discretion. If your activity on our page contravenes one or more of the above points you may be blocked from our page and reported to Facebook.
Important information
We are here to help
Our Claims number is available 24 hours a day, 7 days a week, 365 days a year. If you wish to make a claim, please call us on 0800 247 999.
If you have a Customer Service query, our Facebook team will respond to you Monday to Friday, 9-5pm. All questions and queries outside of these hours will be dealt with on the next working day.
Hints, tips & advice
We endeavour to make the hints, tips and general advice contained on our page as useful and reliable as possible. However, they are of a general nature and may not be relevant or appropriate in all circumstances. If you are at all unsure of the appropriateness of the advice or of your own DIY skills, please do use the services of a professional.
The Handy Hints used on our Facebook page are taken from our website (www.HomeServe.com) and have been used in the press. The purpose of this information is to provide homeowners and private landlords with general guidance and useful tips only. Our Handy Hints and tips don’t necessarily deal with every important topic or cover every aspect of the topics with which it deals and might not be relevant or appropriate in all circumstances. It is not designed to provide professional advice or financial advice and should not be relied on as such.
You should never attempt to carry out any activity which may put you or others at risk or which may cause damage to your or anyone else's property. The activities described shouldn't be attempted by anyone under the age of 18, or the inexperienced. Some activities such as those involving gas or electricity should only be carried out by qualified professionals. Always read and follow any relevant manuals and safety instructions. Also, if you have insurance cover you should check that your cover isn't invalidated by undertaking work yourself. We do not and cannot advise on planning permission or building regulation issues. To the extent permitted by law, we accept no responsibility (including loss, damage or injury) for your use of the advice or information provided by HomeServe.
Views expressed on our page are not necessarily the views of HomeServe, and services and goods advertised are not necessarily endorsed by HomeServe. We accept no responsibility for third party content, including websites.
HomeServe employees
HomeServe current and former colleagues should not post any details of any concerns or employment grievances on our page. Any issues should be raised internally through the proper channels as set out by Human Resources. If you are an engineer please contact your Area Manager.