Import Autowerks

at 3040 High St , 23707

BMW & Mercedes-Benz service, repair, and pre-owned sales. Corner of High St. & Airline in Portsmouth.


Import Autowerks
3040 High St
Portsmouth , VA 23707
United States
Contact Phone
P: (757) 966-9528
Website
www.import-autowerks.com

Description

BMW & Mercedes-Benz service, repair and pre-owned sales. Alignment, brakes, AC, diagnostics, tires, oil change, transmission service, suspension, engine, and anything else you can think of :-)

Opening time

  • Mondays: 09:00- 18:00
  • Tuesdays: 09:00- 18:00
  • Wednesdays: 09:00- 18:00
  • Thursdays: 09:00- 18:00
  • Fridays: 09:00- 18:00

Specialities

Price category
$$ (10-30)

Some new reviews that came in this week: "wandab, Suffolk, VA Import Autowerks is great! My car needed to be towed late Friday night. When asked where I wanted it towed, I said "Import Autowerks" without hesitation. They always provide excellent service. As a female, I don't have to concern myself with being taken advantage of as I do with many car repair shops. They do great work and customer service is awesome!" "lynnb, Portsmouth, VA I get excellent service at Import Autowerks. I always receive a thorough explanation of the service needed, the cost, and the approximate time the vehicle will be available. The pleasant and friendly owners make me feel valued." "tonyw, Chesapeake, VA I trust Import Autowerks. From my experience with them, they will not suggest any unnecessary work. Even if a customer goes there requesting specific work be done, if the work is not necessary, Jon will let the customer know that the work is not necessary and the condition will nor affect the performance of the car. I remember taking my SUV to Jon for an estimate to repair the lifters, after the dealership quoted me $4,000. Instead of giving me an estimate, Jon said that he could do the work, but the work was not necessary, and the condition of the lifters would not affect the performance of the vehicle or cause it to break down. Jon is more than a mechanic to me; he is also a consultant. Business exist to make as much money as possible, but Import Autowerks will go the distance to save you as much as possible. As Jon Mack would say, "I hate to turn money down, I can fix it if you want me to, but the repair is not necessary."

Published on 2015-08-28 19:57:19 GMT

Rating 5.0 WalterR, 9/10/15 "Import autowerks has been servicing my BMW 525I in the past and the service was stellar. When our vehicle was totaled. We didn't think twice about where to go to purchase another finely engineered vehicle. You can rest easy knowing that their for sale vehicles have been rigorously run through the shop and everything is up to par. We settled on the 2010 MB E350. Kent and Jon give you that hometown feel like your in Mayberry."

Published on 2015-09-14 15:19:18 GMT

Most Recent Public Web Reviews: - 1 day ago, Chesapeake, VA The service at Autowerks is excellent..work is always done by service personnel who are fully trained and knowledgeable. They are friendly and reasonably priced. they are my "go-to guys" for any work done on my Mercedes Benz. - 3 days ago, Chesapeake, VA Very professional and fast. I was in and out of there and satisfied with the results. - 3 days ago, Portsmouth, VA I'm giving these cats a 5 star rating on their work and professionalism. - 1 week ago, Anonymous Wouldn't take my care anywhere else!!!!!!!

Published on 2015-09-30 14:56:21 GMT

Most Recent Public Web Reviews: - 1 day ago, Chesapeake, VA The service at Autowerks is excellent..work is always done by service personnel who are fully trained and knowledgeable. They are friendly and reasonably priced. they are my "go-to guys" for any work done on my Mercedes Benz. - 3 days ago, Chesapeake, VA Very professional and fast. I was in and out of there and satisfied with the results. - 3 days ago, Portsmouth, VA I'm giving these cats a 5 star rating on their work and professionalism. - 1 week ago, Anonymous Wouldn't take my care anywhere else!!!!!!!

Published on 2015-09-30 14:56:21 GMT

Did you know there's a very active and exciting BMW car club here locally? They have group rides and events all year long and are a great resource to connect to other BMW owners. Here's their FB page. They're great!!

Published on 2015-11-11 14:53:16 GMT

Did you know there's a very active and exciting BMW car club here locally? They have group rides and events all year long and are a great resource to connect to other BMW owners. Here's their FB page. They're great!!

Published on 2015-11-11 14:53:16 GMT

Happy Thanksgiving! In honor of the holiday we'll be closed Friday and back on our regular schedule Monday the 30th.

Published on 2015-11-27 03:30:33 GMT

Happy Thanksgiving! In honor of the holiday we'll be closed Friday and back on our regular schedule Monday the 30th.

Published on 2015-11-27 03:30:33 GMT

This just came in from Friday: "As a first time customer, Import Autowerks came highly recommended by a close friend who is quite an auto buff. I took my Mercedes Sl55 AMG in for some routine maintenance and was very satisfied with the end result. Both Jon and Kent are thoroughly professional and knowledgable. The car was ready on time and at the price quoted. I would not hesitate to use them again and would also recommend them to anyone looking for qualified professionals to take care of their cars."

Published on 2015-11-30 14:58:37 GMT

This just came in from Friday: "As a first time customer, Import Autowerks came highly recommended by a close friend who is quite an auto buff. I took my Mercedes Sl55 AMG in for some routine maintenance and was very satisfied with the end result. Both Jon and Kent are thoroughly professional and knowledgable. The car was ready on time and at the price quoted. I would not hesitate to use them again and would also recommend them to anyone looking for qualified professionals to take care of their cars."

Published on 2015-11-30 14:58:37 GMT

This came from our Mercedes page: "'Coco', 2007 Mercedes-Benz CLS, June 3rd, 2015. The very first time [I went to the shop], my car wouldn't start and I had to have a key replacement. Second time, my service was due and these guys provided awesome service and the price was really reasonable! I would strongly recommend their service to any Mercedes owner looking for the same quality service as your big name dealerships with original parts."

Published on 2015-08-04 17:59:36 GMT

From our review page: "I visited Import Autowerks, Inc. in Portsmouth for an oil change first, then for front end work and I'm very happy to say that I am very pleased. They are very upfront and honest with diagnosing problems and pricing. This shop will definitely be my permanent repair shop for my 745 bmw." Danny D.

Published on 2015-07-29 16:06:35 GMT

May 30, 2015 Jon & Kent, Sending this thank you for the service done on my 2005 BMW 325ci this week. We arrived home yesterday, safe and sound in the Orlando Fl. area. We appreciated you changing your schedule and work load to accommodate our need to have our brake system diagnosed, repaired, road tested and computer alarms cleared. When you’re an Out of Towner and not at a dealership you sometimes are leery of being treated fairly, but we were treated professionally, had quick response to our problem (considering the circumstances) and billed fairly, also the car gone over to look for any other problems that might effect a long trip. All this, gave my wife and myself a peace of mind when we started our journey home. Thanks again, Bob & Rose Delaney (Florida)

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