at Department of Computing and Communications - Memorial University of Newfoundland , A1C 5S7
Memorial University - Computing & Communications
Computing and Communications would like to notify the University community that Microsoft has announced that as of April 2014 they will no longer support the Windows XP operating system. This means that Microsoft will no longer send security updates and this will pose a security risk to both you and Memorial. Consequently, as of December 31st, 2013 Computing and Communications will no longer be able to provide assistance for Windows XP, other than to upgrade your computer. To help prepare departments currently using computers with this older operating system, we will begin helping departments identify and transition from Windows XP in the coming months. Planning will include an identification of XP computers and options for upgrade where necessary. We expect the majority of machines simply need the operating system upgraded on existing hardware. We look forward to working with you so we can ensure we are in a secure and supported environment. If you would like more information, please call the Service Desk at 864-4595 or email us at email@example.com.
Bell Aliant has informed C&C of an error in their publishing process which resulted in incorrect Memorial University phone numbers in their directory. We are working with Bell Aliant to solve this problem and further announcements will be provided as they become available. If you have any questions, please contact the C&C Service Desk at 864-4595 or firstname.lastname@example.org.
A serious security vulnerability affecting HTTPS web servers was announced by security researchers on April 9th. Codenamed HeartBleed, this exploit allows an attacker to steal the encryption keys used to secure web traffic, as well as end user and administrative passwords. On learning of this vulnerability, C&C surveyed and patched the one instance of it found in our server environment. IT staff in other departments were also advised, and assisted in undertaking similar remediation. Clients with remaining questions or concerns should contact Computing & Communications at 864-4595 or email@example.com.
The Canarie high speed research and eduction network is currently experiencing service issues. Memorial University clients may experience slightly reduced internet speeds on certain websites as a result.
The department of Computing and Communication’s will be performing maintenance on the wireless system between 12:01am - 01:00am, July 10th. During this time people may experience intermittent connection issues. Clients having questions, concerns, or problems connecting to MUN Wireless after this time frame are encouraged to contact the C&C Service Desk at 864-4595 or firstname.lastname@example.org.