Description

At the Pride Advice we are committed to providing our clients with top quality service. We believe that superior client service is important in any organisation if it is to survive. A vital part of our business process includes interaction with clients: it helps us understand their business and user requirements, and propose the best possible solution. We offer personalised solutions, so understanding our clients’ specific needs and values is a key to meeting and exceeding their expectations. Therefore, good communication is essential. We view client communication and the ability to translate our client requirements very highly. One of our main goals is to strive through our high client service ethic to have 'raving clients' who go out of their way from their own initiative to recommend our business. It is better to keep an existing client happy than find a new one. There is no better marketing than a client who refers.