For 24 hour support or in an emergency call 000.
Our Facebook page is monitored Monday to Friday, 9am to 5pm. It does not offer medical advice or counselling. It is not a help line or a crisis service.
We encourage interaction, discussion, commentary, questions but ask that you keep your comments and posts relevant and respectful.
We may remove any post which violates these guidelines. In particular personal attacks, inappropriate language, racism, spamming will not be tolerated.
We are guided by the Australian Charter of Healthcare Rights, which is summarised in the MH Partnerships in Care information leaflet, and our Code of Conduct, which is a public statement about how we conduct our business, how we treat the public, our clients and colleagues. For information can be found at Melbourne Health Code of Conduct and Partnerships in Care.
The Royal Melbourne Hospital reserves the right to remove posts advertising commercial products, as well as those that violate Facebook's terms of service, or are inaccurate or otherwise objectionable. We respond to comments and if required, liaise with you through our Consumer Liaison Team (email email@example.com) to help resolve any issue.
We are unable to respond to specific medical or health questions and we will cannot endorse medical advice posted by others. All information displayed is for general use only. Patients/ consumers are advised to consult their medical practitioner for information regarding their conditions.