at , Mississauga, L4Y 3W5
Shop for your favourite As Seen on TV Products Online! Welcome to the official page of TSC Direct. Thank you for joining us. Our Facebook page provides updates on the products we carry and our promotions we have throughout the year. If you have a Customer Service issue or inquiry, it’s always best to contact our Customer Service department directly at 1-866-600-9246 or customerservice@TSCdirect.com. We can not address customer service issues posted here due to privacy, however if you have a concern please do email or call us for the quickest resolution. What type of comments we welcome: - constructive comments about your shopping experience with us, both positive & negative - testimonials & reviews about the products you’ve purchased - questions about the products we carry and the products we might carry in the future What type of comments we don't allow: - comments that may offend other Facebook Members (foul language, inappropriate / irrelevant content, etc.) - hurtful or inappropriate comments - repetitive comments that may bother other Facebook Members Our Facebook Page is an open forum for our customers to share - and we welcome legitimate and respectful discussion, debate and constructive criticism. Thank you for joining us & we look forward to hearing from you!
Canada's destination for as seen on TV items!
98 FB users likes TSC Direct, set it to 66 position in Likes Rating for Mississauga, Ontario in Company category
To Our Valued Customers…We Apologize Due to the popularity of the Genie Bra, our Customer Service Centre has been experiencing larger then average call volumes. As a result, our customers have been faced with long wait times and the inability to get through to an agent. Rest assured we are working diligently to address this issue and provide all our customers with a high level of service. To date, we have implemented the following: - We have ramped up our resources to better handle our volumes. Specifically we have hired and trained additional bilingual customer service agents. - We have extended our Genie Bra return policy. If you have an unworn Genie Bra that you, for whatever reason, need to return, we will accept it until December 31, 2011. - We will provide a size exchange for any unworn Genie Bra that you have previously purchased until December 31, 2011. - We have added a Facebook Policy outlining what type of service our customers can expect when communicating with us via Facebook. You can find this policy on the left side of this page by clicking on 'Info'. We appreciate your feedback, your continued patience, and the opportunity to do business with you. We always strive to do better and look forward to serving you in 2012. Sincerely, MixDirect.com