Specialities

Price category

$$$ (30-50)

General Info

TERMS AND CONDITIONS As with all terms and conditions, these get a bit technical and we're sorry if they sound rather formal. However, they’re pretty standard and designed to enhance your online shopping experience by making it as easy and secure as possible. By continuing to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lindsay Lucas’s relationship with you in relation to this website. The terms ‘Lindsay Lucas Co’ or ‘us’ or ‘we’ or 'our' refer to the owner of the website incorporated in the UK as The Lindsay Lucas Co. Limited. The term ‘you’ refers to the user or viewer of our website. These terms and conditions apply to the use of the Lindsay Lucas Co. website. By placing an order with us, you are agreeing to accept these terms and conditions. Please note, these terms and conditions are subject to change at any time without notice. It is the customer’s responsibility to review and agree to our terms and conditions prior to the purchase of any item. If you do not agree with the terms and conditions set out below, it’s probably best that you stop using our website. DATA PROTECTION / PRIVACY The Lindsay Lucas Co. do not hold your credit/debit card details and will not pass your name or address to any third parties. All payments are processed through PayPal. This reduces the risk of fraud and make internet transactions more secure by utilising state of the art encryption to protect your personal details. We will never ask for personal details via email. If you receive an unsolicited email asking you for your Lindsay Lucas log in details, do not reply and please inform us immediately. This privacy policy sets out how the Lindsay Lucas Co. uses and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Lindsay Lucas may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 03/12/2014 SECURITY We are dedicated to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. LINKS TO OTHER WEBSITES Our website contains links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we are not responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information. INTELLECTUAL PROPERTY RIGHTS You acknowledge and agree that we own all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights existing in or in relation to the products and website. You are not permitted to use this web content in any way, without the prior, written authorisation of Lindsay Lucas Candle Co. You agree not to copy, publish, reproduce, transmit, or distribute any of the listed content. Violators will be prosecuted to the fullest extent permissible under UK law. LIABILITY We do not accept liability (except as set out below) for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice. If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the unlikely event that you receive goods which are not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods, provided that you notify us of the problem 7 days of delivery of the goods, and return the goods to us, unless we inform you that return is not necessary. We have taken every measure to provide accurate product images for each product for sale on the site. However, due to different factors such as variations in internet browsers, monitor colour settings, we cannot be held responsible or liable for any differences in colour between the image and the actual product. Our products are handcrafted; therefore it is natural that some variation in colours and hues exists. The scent strength and quality however will not vary significantly. The products sold on our website are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of our website or from any products or services purchased from Lindsay Lucas Co. Good candle care and maintenance is the responsibility of the user; please follow safe practice at all times. Lindsay Lucas Co. are not responsible or liable for any damage or injury which occurs due to lack of care or attention when burning our candles. In any case, our maximum liability to you is the amount you originally paid for the product. Our Products are labelled with appropriate safety stickers. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events. We make no warranty that our website will meet your requirements or will be uninterrupted, timely or error free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of our website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through our website. To the fullest extent permissible under UK law, we disclaim any and all warranties of any kind, whether express or implied, in relation to all the goods we sell. This does not affect your Statutory Rights as a consumer, nor does it affect your Contract Cancellation Rights. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of, or in connection with, the conditions for; any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings), or any loss of goodwill or reputation, or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the conditions. CUSTOMER SERVICE We want to give you the best possible service, so in the unlikely event that we have fallen short of your expectations, we ask that you contact us as soon as possible so as we may rectify any difficulties you have experienced.