General Info

Glass Doctor is the nation’s largest full-service glass repair and replacement company. Glass Doctor Franchise stores service all types of glass products in the home, automobile, and business sectors. Home Glass Services Glass windows and other fixtures in the home may be able to be repaired if they are etched or scratched. Repairs depend upon the depth, length and type of scratch. Cracked or chipped glass in single panes can be replaced, as opposed to replacing the entire window or door. Glass Doctor can replace any glass except glass a person wears or drinks from, including: • Single pane windows, including energy efficient, insulated glass for low energy emissions (low-E) • Low-maintenance glass • Safety glass • Frosted glass • Laminated glass • Tinted glass • Decorative glass panels (in cabinetry, for example) • One-way glass • Entry door glass • Sliding glass doors • Reflective glass and mirrors, including decorative, walls, vanities, shelving, and headboards • Skylights • Sunrooms • Heavy frameless glass shower doors and framed shower and tub enclosures • Storm window glass • Glass tables, both indoor fitted tops and outdoor patio tops • French doors • Entertainment centers * Window tinting The Glass Doctor Advantage Plan is an optional fee service that gives program customers priority when emergencies arise. Advantage Plan members save 15 percent on all future repairs for home and auto. Any glass replaced in the home of an Advantage Plan member is guaranteed against breakage for the term of the membership purchased (this excludes breakage from natural disasters). Advantage Plan members have a personalized file with home glass inspection results. Commercial glass and damage from acts of God are excluded from the Advantage Plan. Automotive Glass Services Glass Doctor can repair most chips and scratches in windshield glass. Glass Doctor Franchises use Original Equipment Manufacturer (OEM) windshield glass and offer the G12 windshield replacement guarantee. Glass Doctor can replace all windshield, window glass, and mirrors in the following vehicles: • Cars • Trucks • Vans • SUVs • Tractors • Construction equipment • Buses • RVs • Tractor-trailers G12 is a 12-month guarantee on windshield replacement available at most Glass Doctor Franchise locations. If an OEM replacement windshield that a Glass Doctor franchise has installed is damaged or broken within (12) months of the replacement date, Glass Doctor will repair or replace the windshield glass only at no additional charge to the customer. This guarantee is redeemable one time and does not include: labor, kit, moldings or clips. All G12 claims must be reported to the original installation center before the expiration date of the guarantee. Service on the vehicle under G12 coverage must be performed at a Glass Doctor physical shop location. G12 is not available for RVs and Motor coaches, or commercial vehicles having a GVW more than one ton. Coverage is limited to normal road hazards. Damage due to collision, intentional acts, fraud or acts of God is excluded from the G12 guarantee. Business Glass Services Businesses needing attractive store fronts with large-pane glass displays can call the Glass Doctor whenever the glass needs original installation, repair or replacement. From emergency board-up service to advance measurement plans, Glass Doctor has unique services to exceed commercial customers’ expectations. • Store fronts • Display cases • Glass walls • Mail slots • Fire-rated glass • Bullet and bomb resistant glass • Safety glass • Package doors • Panic hardware • Energy efficient, insulated glass • Reflective, tinted or mirrored glass • Scratch removal • Entry door hardware * Window Tinting * Security Films Emergency Service is offered 24 hours a day, seven days a week. Emergency service includes boarding up exposed windows and doors after they have been damaged, and taking measurements for replacement glass. Often, replacement glass can be delivered and installed within a few days.